Frequently Asked Questions

If you are checking your bank or card statement, the charge for your purchase will appear as Alpharex. This is the billing descriptor associated with your purchase from FUSIONWORKS LIMITED.

This is a one-time purchase. There are no hidden subscriptions or recurring charges. You only pay once for the package you select.

You may withdraw from your purchase within 14 days, subject to the terms and conditions of our Return Policy. For full details on eligibility and how to request a refund, please visit our Return Policy.

You are purchasing from FUSIONWORKS LIMITED, a company registered in Cyprus.

Makariou III, 1-7 MITSIS Building 3,
3rd Floor, 1065 Nicosia, Cyprus.

Registration number: ΗΕ 491837
VAT: 60355114T

You can reach our support team by email at [email protected] or by phone at 888-521-9231 .

You can also use our contact page .

We ship your order within 1–2 business days. Estimated delivery is 3–5 business days, depending on your location. You will receive tracking information by email when available.

This is a food supplement, not a medicine; it is not intended to diagnose, treat, cure or prevent disease, and is not a substitute for a varied, balanced diet and healthy lifestyle. Consult your doctor if pregnant, nursing, or on medication.

Take the recommended daily dose as described on the product label. For best results, use consistently alongside a balanced diet and regular exercise.

We accept Visa, Mastercard, American Express, and PayPal. Payment options available to you will be shown during checkout.

Our products are manufactured in a GMP-certified facility in the Netherlands and undergo quality testing before reaching customers.